While attracting new patients is vital for the growth of a dental practice, keeping them coming back is more crucial. Easier said than done. According to American Dental Association (ADA), the average customer retention rate in the industry is only 41 percent. If your practice struggles in the... CONTINUE READING
Dentists may be thinking the time has passed to invest in ambient air quality. Yet, from patient aerosols to chemicals, there were plenty of threats worth protecting against before the pandemic, and those will still be serious dangers after it fades from daily thoughts. A layered... CONTINUE READING
What do you want from your dental practice? Take a moment and answer that question. Seriously, stop reading for three to five minutes and ask yourself, “What do I want for my team, for my patients, for my family, for me? What does it look like, what will it feel like when I actually get... CONTINUE READING
As a dentist, making patients feel comfortable and safe at your practice is crucial. While the furniture you select can reflect the vibe of a home, it should not be a residential grade dining room chair. Commercial grade furniture provides durability and cleanability that is designed... CONTINUE READING
Here’s a crazy thought. What if every one of your patients with unused insurance dollars recalled that fact, scheduled their own appointment, and then kept their appointment to receive needed care before the end of 2020? Too good to be true? Never gonna happen? Impossible? Using Data to... CONTINUE READING
You have a full schedule, complete with many precautions taken to ensure a sterile environment for your patients. Do you wish for an innovative way to save time? Some of your equipment, like scalers and burnishers, need to be sanitized following CDC or ADA guidelines to prevent cross... CONTINUE READING
If you can’t get enough of the amazing creations of Fixer Upper stars Chip and Joanna Gaines (shown), think about incorporating one of the stylish wall coverings from Joanna’s Magnolia Home Collection into your dental practice. Available through CenterPoint Design at Benco... CONTINUE READING
Does your team's workday need a detox? According to a recent article in Inc., engaging workspaces and small yet meaningful modifications can make a significant difference to your team. They can: Affect well-beingCreate connections and collaborationPromote independent thinking Adam... CONTINUE READING
At Herman Miller, people are important because they give purpose. From their earliest days as a small town furniture company, to the global family of brands they are today, Herman Miller's focus has always been people -- colleagues, neighbors, customers and partners. Five years ago Benco... CONTINUE READING
While everyone is still optimistic and focused on New Year's resolutions, the timing is ideal to reflect on goals and dreams for the future. What better way to make them happen than by creating a visual representation. Mood boards. Vision boards. Inspiration walls. Call them what you will.... CONTINUE READING