by Lisa Philp, RDH, President of Transitions Group North America “Listening is not two people taking turns talking”- Zig Ziglar Listening is a crucial aspect of our communication for case acceptance. It is the ability to passively listen and receive our patient’s message without judgment,... CONTINUE READING
by Lisa Philp, RDH, President of Transitions Group North America Stress management is related to how each person deals with the daily stressors that occur in the dental practice and how they choose to view and respond to it. Excessive stress in the workplace is caused by many different factors:... CONTINUE READING
by Lisa Philp, RDH, President of Transitions Group North America Have you ever wondered what it takes to make it to the top in dentistry? To be one of those dentists who has it all: strong leadership presence, a high performing team, financial freedom, solid patient relationships, an exciting... CONTINUE READING
by Lisa Philp, RDH, President of Transitions Group North America [caption id="attachment_754" align="alignright" width="113"] Lisa Philp, RDH, President of Transitions Group North America[/caption] The effectiveness of your case presentation comes from customizing the case to the individual... CONTINUE READING